Travel Insurance

Introducing our policies for peace of mind

We’ve teamed up with ETI-International Travel Protection to offer you piece of mind before and during your holiday.

Don’t let travel insurance worries hold you back.

For your safety and peace of mind we strongly recommend taking out travel insurance at the same time as you book your holiday. Medical treatment can be very expensive abroad, so our travel insurance policies are designed to help free you from worry, take care of any bills and let you relax. If comparing our policy against those offered by the credit card companies, please bear in mind that their coverage is often only applicable for the journey itself. Medical expenses, cancellation and curtailment (the most often needed) are rarely included.

It is vital that you are protected against unforeseen circumstances.

We have combined our specialist knowledge of Europe with the expertise of insurance underwriter ETI-International Travel Protection, authorised and regulated by the Financial Service Authority. Our reservation agents will book your travel insurance at the same time as your villa booking, or if you have booked online you can call to add on travel insurance afterwards.

What our policy covers

Cover Sum Insured
Cancellation £5,000
Medical Expenses and Repatriation £2,000,000
Curtailment and Hospital Benefit £5,000
Luggage and Personal Money £1,500
Luggage Delay £100
Personal Liability £2,000,000
Personal Accident £15,000
Loss of Passport £250
Delay of Departure £100
Missed Departure £500
Legal Expenses £25,000
Policy Excess £50

Insurer: ETI - International Travel Protection

Claims Handled By: Towergate Chase Parkinson

Medical Emergency Service: Specialty Assistance

Additional Notes

  • There is an age limit of 80 years
  • Any one trip shall be limited to 31 days
  • Medical Screening with Additional Premiums - carried out within TCP Medical Screening Department

Family package breakdown

  • Children aged 2 to 16
  • Family – 2 adults and any number of dependant children residing with the adults
  • Family rates are determined by the age of the oldest adult to be insured by the policy
  • Single Parent Family – 1 adult and any number of dependant children residing with the adult
  • An age limit of 65 applies at time of policy purchase

Single Trip

Up to 5 days 6 - 10 days 11 - 17 days 18 - 24 days 25 - 31 days
Adult (17-64) £13.99 £18.99 £23.99 £30.99 £43.99
Adult (65-80) - call for a price £0.00 £0.00 £0.00 £0.00 £0.00
Child (2-16) £7.49 £9.49 £12.49 £15.49 £22.49
Family £36.99 £46.99 £58.99 £78.99 £109.99
Single Parent Family £21.99 £28.99 £35.99 £46.99 £64.99

Annual Multi Trip

Europe Worldwide
Adult (up to 54) £48.99 £82.99
Adult (55-65) £53.99 £93.99
Family (up to 54) £121.99 £206.99
Family (55-65) £132.99 £234.99
Single Parent Family (up to 54) £73.99 £124.99
Single Parent Family (55-65) £79.99 £139.99

Our Terms & Conditions

Pre-existing Health Conditions:

This insurance contains Health Conditions so You should inform the medical screening line of any medical conditions that may affect the Underwriters acceptance of Your cover. Please therefore telephone the medical screening line on 0844 892 1698 to inform them if anyone to be covered by this policy or any person upon whose health the Trip depends: (a) Has an existing or on-going medical condition (b) Is taking any prescribed medication (c) Has or has had any condition still requiring periodic review (d) Is awaiting any tests, treatment, investigation, referral or results of these. Failure to notify them may cause Your circumstances to fall within a policy exclusion.

Emergency Assistance & Repatriation:

In the event of death or in the event of injury or illness resulting in any of the following, immediate contact must be made with the Medical Assistance Service:-
(i) Hospitalisation
(ii) Repatriation
(iii) Alteration in travel plans

Specialty Assistance Ltd

Telephone: +44 (0) 20 7902 7405 Fax: +44 (0) 20 7928 4748

When calling state Your identity, this Document No. and the identity and telephone number of the treating doctor.

In the event of a claim

When you return, contact the claims adjuster who is:
Towergate Chase Parkinson
P.O. Box 416
West Byfleet
KT14 7YE
Tel: 0844 892 1697 Fax: 0844 892 1699

A claim form will be forwarded to you for completion. Return it with original supporting documents including validation certificates and, where applicable, a doctor’s certificate, and receipt in evidence of ownership, repair estimates, Police Report, together with the original booking invoice. Full details of what is required as evidence to support your claim is detailed in the policy wording, otherwise you can call Inter-group on the number above ad they will advise what you need to do.


You may cancel this policy within 14 days of receipt of the policy documents (the cancellation period) by writing to the issuer of this policy during the cancellation period. Any premium already paid will be refunded to You providing You have not travelled, no claim has been made or is intended to be made and no incident likely to give rise to a claim has occurred.

Cancellation Outside the Statutory Period

You may cancel this policy at any time after the cancellation period by writing to the issuer of this policy. If You cancel after the cancellation period no premium refund will be made.

We reserve the right to cancel the policy by providing 21 days notice by registered post to Your last known address. No refund of premium will be made.

Non payment of premiums

We reserve the right to cancel this policy immediately in the event of non-payment of the premium.

Full Terms & Conditions

You can download our full terms and conditions here:
Single Trip Affair Travel Insurance Terms & Conditions
Annual Multi Trip Affair Travel Insurance Terms & Conditions